Help
Frequently asked questions.
How is shipping priced?
Shipping is quoted at checkout based on destination and weight, and shown before payment. Terms are DAP — import duties and taxes are payable by the buyer at destination.
What happens with large orders?
Orders above a value or weight threshold are not processed for immediate payment. They route to a quote request instead, so pallet and container-scale orders are handled directly with the supplier.
How does payment work?
Payment is collected through Razorpay at checkout, in USD.
How do I list my products?
Register at /supplier-onboarding. Registration is free and a listing goes live on submission.